![]() ![]() Here are 15 emergency phone numbers to have at your fingertips. ![]() You never know when you will need to call. Program them into your house or cell phone and keep them written on a list by the phone. Who do you need to contact? Don’t waste precious time fumbling through a phone book–keep important phone numbers handy. Maybe it’s a large scale disaster, or maybe it’s just a broken arm. Note: I you forgot your old phone number, and/or lost access to the email address you registered with, please contact Authy Support.An emergency has struck. For more information, please see Restoring Authy Access on a New, Lost, or Inaccessible Phone. If you only need to change your device, and are keeping your phone number the same, a different set of processes will apply. New Device, but Using the Same Phone Number Additional information may be requested from you to help verify your claim of ownership. During this review, our security system may attempt to verify ownership of the phone numbers through various means. Please don't send requests via email we wouldn't want any information to be handled unsafely. Notice: This process takes 2-4 business days it cannot be rushed due to security protocols.Īdditionally, this request can only be submitted through the secure online form linked above. To help regain access to your account, you will need to perform an online phone change here: If you have changed your phone number, but no longer have access to your Authy account, you will be locked out of your account until it is updated. New Device and Phone Number, with No Other Configured Authy App Check your email for a message from Authy with further instructions. NOTE: If the new phone number entered was found to have an existing account, you can merge these accounts. Select the desired confirmation option, and then enter the code and click Verify to continue. You will have the option of confirming your number with a PIN code sent via a call or an SMS.Under the Account Tab, click Edit in the "Cellphone number" field.For full details, see Authy for Chrome App & Extension End of Life. Notice: The Authy for Chrome App & Extension is no longer supported. Update your Phone Number with the Authy Chrome app Add your new phone number, and then click Save. ![]() Click Edit in the cellphone number field.Update your Phone Number with the Authy Desktop app Tap the … (menu) icon in the upper right corner, and then select Settings.Update your Phone Number with the Authy Android app NOTE: If the new phone number entered was found to have an existing account, you can merge these accounts. Select the desired confirmation option, and then enter the code to continue. You will have the option of confirming your number with a PIN code sent via a call or an SMS.A confirmation screen will be displayed.Add your new phone number, and then tap Change Phone.Tap Settings in the upper right corner of the screen.Update your Phone Number with the Authy iOS app Please see the instructions below for each of the different Authy apps: If you do have access to another Authy app installation that is still configured with your old phone number, you can update the phone number on your account easily. This also allows you to update a phone number immediately if you still have a device registered to the old number. This way, if you lose your phone or travel with your computer to a place without cell service, you can still access your accounts without any difficulty. One big advantage of using Authy for two-factor authentication is the ability to install the app on multiple devices. New Device and Phone Number, with Access to Another Configured Authy App For help, please see Installing Authy Apps. In order to avoid future delays if your phone number needs to be changed again, we recommend installing the Authy Desktop App as soon as you regain account access. Sending them to Authy in any other format cannot be accepted for security purposes. Please monitor your email (Including your spam folder) for emails from identification information must be provided using the links that are sent to you. IMPORTANT RECOVERY NOTES: You may be contacted by Authy during the course of the process and the timeliness of your responses will impact the total time involve. You have a new device, but are still using your old number.You have a new device and a new phone number, but NO other Authy apps are installed.You have a new device and new phone number, and another Authy app IS installed and linked to your old number.These options will vary depending upon your situation, so please take a look which is the scenario you are experiencing and click to see the solution: We have two different options to help restore access to your Authy account as quickly and securely as possible. Aviso: Este artigo também está disponível em português. ![]()
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